Canon Loyalty Program – Return Your Old Broken [Qualifying] Camera & Get A Discounted Replacement

I just read about Canon’s Loyalty Program. Essentially, if your qualifying digital Canon camera (see list below) dies/breaks, you can call in to Canon and they will give you a refurbished replacement at a reasonable discounted cost.  This is pretty handy considering my Canon G9 decided to go to sleep and never wake up last week. Hope this helps some folks out!

See below for instructions and details.

Information below from Fatwallet.com:

Customer Loyalty Program’s direct number is 866-443-8002, option 2 for digital camera upgrades.

Also see excerpt of Canon Order Confirmation at the bottom of this summary.

In-stock orders cannot be modified or canceled! That said, here are the four easy steps:

1) Specify that you have a broken Canon XYZ camera and would like to know what the loyalty upgrade options are. They will try to transfer you to a technician, but you can tell them you just want to know the prices first and the rep can give them to you.

2) Once you are ready, call again. This time, you will get transfered to a technician, who will ask you to desribe the issues. They would verify that 1) it’s broken* and 2) it’s out of warranty (just say you’ve had it for a over a year). Then, he would ask for the broken camera’s serial number, your name, phone, address and email.

(*TIP: if you specify water damage, e.g., it won’t turn on after it got wet, they will accept it as broken for sure)

3) The technician will give you the prices as well, then transfer you back to the loyalty program rep, who will take your name, phone, address again as well as your credit card. You will get the order number.

Shipping options: 
$10 2-business days
$20 1-business day

Plus state sales tax where applicable

4) Canon will ship you the replacement camera with Fedex signature required, along with a prepaid Fedex label and a box for you to ship your broken camera to them. You must ship it to them within 10 business days to avoid unreturned product fee. You only need to ship the camera body, so you can keep all accesories (batteries, charger, straps, etc.).

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Digital SRL options, trade in any Canon DSLR to get (9/17/2009):
Canon XS, $359
Canon 50D Body Only, $629 
Canon 50D with 28-135 Lens, $759

Don’t forget to add applicable taxes!!!

S10, S30, S40, S45, S50, S60, S70 (SX110 SI was not offered), S100, S200, S230, S300, S330, S400, S410, S500, SD100, SD110, SD200, SD400, SD550, SD600, SD630, SD700-IS, SD800-IS, SD870-IS, SD1000, S1-IS, S2-IS, G2, G5 trade for:
SX110 IS (upd 7/16/2009) – $130 (upd 8/18/2009, 125 to 130)
SD890 IS (upd 7/16/2009) – $150
SX10 IS (upd 7/16/2009) – $200
Rebel XTI with 18-55 mm lens (upd 7/23/2009) – $350

SD850 IS – $150
G9 – $250 – NEW price as of 8/28/08: $359 – $275
Rebel XT Silver with 18-55 mm lens – $299 No longer backordered as of 8/23/08, Price RAISE to $299

A40, A50, A60, A70, A75, A80, A95, A510, A520, A530, A540, A610 trade for:
A590 (upd 8/12/2009) – $79
SD1100 (upd 8/12/2009) – $99
SX110 IS (upd 8/12/2009) – $129

A400 trades for:
A460 – $79
A560 – $89
SD750 – $100

SD10 trades for:
SD890 – $150
SX110 – $175
G9 – $275

SD750 trades for (as of 9/4/09):
SX110 – $129
SD890 – $149
SX10 – $199

Camcorders Elura2MC, zr80 trades for: 
zr800 – $150
dc220 – $210
hg10 – $599

Some cameras are too new to be in the program:
A720is
A630

Videocameras older than 2001 are also not in the program. NOTE: Cameras with a particular CCD problem qualify for free shipping (and free repair/replacement). 
Affected Models:
Camcorders: ZR60, ZR65 MC, ZR70 MC, ZR80, ZR85, ZR90, ELURA 40 MC, ELURA 50
Digital Cameras: A60, A70, A75, A300, A310, S230, SD100, SD110, A40, A80, A85, A95, S1 IS, S60, S200, S330, S400, S410, S500

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